Shipping & Delivery
Australia
Free standard shipping when you spend over $100 AUD.
Orders under $60 AUD are a flat rate charge of:
| Standard Post (3-5 business days) | $10.00 |
| Express Post (1-2 business days) | $12.00 |
New Zealand
Free International Standard Shipping when you spend over $120.
Orders under $100 are a flat rate charge of:
| Standard Post (8-13 business days) | $15.00 |
| Express Post (5-8 business days) | $20.00 |
Free International Standard Shipping when you spend over $150.
Orders under $150 are a flat rate charge of:
| Standard Post (10-15 business days) | $20.00 |
| Express Post (5-9 business days) | $30.00 |
Free International Standard Shipping when you spend over $150.
Orders under $150 are a flat rate charge of:
| Standard Post (10-14 business days) | $25.00 |
| Express Post (6-10 business day) | $35.00 |
Free International Standard Shipping when you spend over $150.
Orders under $150 are a flat rate charge of:
| Standard Post (5-10 business days) | $20.00 |
| Express Post (2-5 business days) | $30.00 |
Free International Standard Shipping when you spend over $150.
Orders under $150 are a flat rate charge of:
| Standard Post (10-14 business days) | $25.00 |
| Express Post (8-12 business days) | $40.00 |
SHIPPING TERMS
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All international orders shipped outside of Australia may attract custom taxes and duties upon entry that will need to be paid by the customer.
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All packages deliver Monday-Friday.
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In the unlikely event that you need to return something, please view our Returns & Refund Policy.
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Delivery times are estimated timeframe. Our process and handling time is within 1-2 business day. Please note that personalisation will add 3-5 business days to the processing time of your order.
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Shipping fees apply if minimum purchase falls below $150 after discounts are applied (or $60 for Australian customers and $100 for New Zealand customers).
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Shipping may take additional time during sales, holidays, and extreme weather events.
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Shipping is only available on weekdays (excluding Australia Public Holidays).
CUSTOM, TAXES AND DUTY CHARGESÂ
Each country has their own custom and duty charges when you need to collect your parcel. ENUESQUE do not have access to the details of the different charges for each country. ENUESQUE cannot cover these charges. It is the responsibility of the receiver to be aware of these charges and by placing an order on nuesque.com, you agree to cover these charges. If you are concerned of what these charges may be, we suggest you do contact you local couriers to find out what the custom and duty charges may be before placing your order.Â
REFUSING A SHIPMENT/PAYING DUTIES AND TAXES
If you refuse any shipments from ENUESQUE, your parcel will either be destroyed or sent back to us at and we are charged. By placing your order on enuesque.com, you are responsible to understand there may be charges involved to pay to receive your parcel. If we need to resend your order as it has been declared by the courier as uncollected or returned to sender for any reason. It is the customer’s responsibility to pay for the postage of the order to be resent.
DELIVERY TIME
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Express Shipping means you should receive your parcel within 2-5* business days of shipping your order.
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Customers in more Rural Areas can take 3-7 business days.
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Please note delays may occur in sending out your order due to higher shipping prices, troubles with the address provided or any issues with the products ordered. We will be in contact if this occurs to your order.Â
TRACKING YOUR ORDER
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Once your order has been dispatched, you should receive an email from our chosen courier or AUSPOST with your tracking details.
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 If you are not home, Courier or AUSPOST should provide instructions on how to receive your parcel. AUSPOST has the parcel sent to a local post office. Your tracking informational will have updates of your parcel location if you are not home to sign for the parcel.Â
PRE ORDERED ITEMS
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Orders that include a PRE ORDERED item will be dispatched once that item becomes available in our warehouse.
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Items that are available for PRE ORDER will state this on their product information page.
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Pre Order delivery dates are an estimate only and may arrive before or after the timeframe on the website.
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Items purchased on pre order can only be cancelled for a store credit.